Cookie Policy

How we ask

Optional booking and ad-measurement tools stay off until you choose Accept all, save a custom choice, or explicitly open a tool that needs them. You can change or withdraw that choice at any time via Cookie settings in the footer. Legal basis for that optional storage is consent (GDPR Art. 6(1)(a); ePrivacy / TTDSG § 25). Site recordings, described below, are separate and are not part of that choice.

Strictly necessary

These are required to remember your cookie choice and to deliver the page you asked for. They do not require consent.

• sapugo_consent — first-party cookie, 180 days, SameSite=Lax. Stores whether you allowed booking and ad measurement.

Site recordings

We record how a visit moves through sapugo.com: which pages open, and clicks and scrolls on those pages. User data is masked, including text typed into fields. The recording goes to our own monitoring system so a fault can be replayed and fixed. It is not an advertising network, and it is not used to advertise to you.

Ad measurement (optional)

Loaded only after you allow “Ad measurement”. Withdrawing consent deletes these cookies and reloads the page so the pixel is gone.

• X pixel — script from X (formerly Twitter) that records the visit for the ad you clicked. It may set _twpid (first party, up to 2 years) and cookies on X domains such as personalization_id and muc_ads.
• sapugo_attr — session storage on sapugo.com with the campaign labels and X click identifier from the link you followed, so they survive a reload. Deleted when the tab closes or you withdraw consent.
• sapugo_attr on sapugo.app — first-party cookie, 30 days. Holds the campaign labels from the link you followed and, only with this consent, the X click identifier, so a sign-up can be credited to the right campaign.

Booking (optional)

Loaded only after you allow “Booking”, or after you click to open the booking calendar (a service you requested).

• Booking calendar — scheduling embed used when you book a call. It may set its own cookies and local storage for the booking flow. If you rejected optional cookies, the calendar stays unloaded until you click Open calendar.

Your rights

You can withdraw consent without affecting the lawfulness of processing before withdrawal. You may also request access, rectification, erasure, restriction, portability, and objection where applicable. Contact hello@sapugo.com. You may lodge a complaint with your local supervisory authority, or with the Commission for Personal Data Protection in Bulgaria.